I Wasn't Cut Out For Customer Service...

When I was 17 and a senior in high school I thought it would be nice to have a little money, so I got a job working at Mervyn's. It wasn't bad or anything, except that I was stuck in the "home section", which is where sad, tired, and cranky mothers go to buy their stupid bath towels during the half-off sales. I abso-friggin-lutely hated my contact with the penny-pinching shrews who shopped in my section.

One such delight came in late one night when I had had enough of people and the store was about to close. She tried to buy her bed sheets with two coupons and I explained to her that the store only allowed one coupon per person--news she did not receive well. But I was still clinging to my last vestiges of courtesy, and agreed to check the policy with a coworker whereupon I learned that I was wrong.

I respectfully apologized for my misunderstanding, at which point the lovely customer began ranting about how the customer is always right and how I should have known about the double coupon rule. She then demanded my name so that she could report me to my manager. By this time, I had had enough, so I calmly gave her my name and told her that I couldn't care less what she did because I got paid whether she bought something or not.

Her mouth fell open and, speechless, she walked away without purchasing her stupid sheets and without reporting me to anyone.

True story. I hate people.